Bring Human-Centred Design Into Your World

Location: Faster Zebra HQ, Surry Hills

Dates: Saturday 12 October 2024 and Saturday 19 October 2024

Course Duration:

Location: 66-68 Devonshire Street, Surry Hills (Sydney)

Course Description:

This immersive 2-day workshop demystifies the world of Human-Centred Design (HCD), equipping non-designers with the essential tools and techniques to integrate UX thinking into their roles.  Led by industry expert Charbel Zeaiter, you’ll gain a practical understanding of HCD principles and learn how to leverage AI for a faster, more effective design process.

Meet Your Facilitator: Charbel Zeaiter

With almost 30 years of experience in customer experience design, technology, and education, Charbel’s passion lies in using innovation to elevate the human experience.  He’s the founder of Faster Zebra, an education company focused on future-proof skills, and Velvet Onion & Friends, a human-centred design agency crafting innovative solutions for forward-thinking clients.

Charbel’s sweet spot is merging cutting-edge technologies like AI, XR, and blockchain with human-centred design principles.  He’s deeply invested in preparing people for the future and building a sustainable future by bridging the gap between product development, education, emerging technologies, and meaningful human impact.

Day 1:  Foundations of Human-Centred Design

Morning Session (9:00 AM – 12:30 PM)

• Welcome & Introductions:  Meet your fellow participants and dive into the world of HCD.
• What is Human-Centred Design?  Unpacking the core principles and benefits of HCD.
• Empathy & User Research:  Understanding your users through interviews, observations, and persona development.
• Hands-on Activity:  Lean customer interviews and creating empathy maps.

Afternoon Session (1:30 PM – 5:00 PM)

• Defining Problem Statements:  Framing design challenges and identifying user needs.
• Ideation & Brainstorming:  Generating creative solutions through collaborative techniques.
• Introduction to Prototyping:  Bringing your ideas to life with low-fidelity prototypes.
• Hands-on Activity:  Developing problem statements and creating low-fidelity prototypes.

Day 2:  Applying HCD & Leveraging AI

Morning Session (9:00 AM – 12:30 PM)

• Testing & Iteration:  Gathering feedback and refining your designs.
• AI for Rapid Prototyping:  Exploring relevant tools for lean prototyping
• AI for customer testing:  Exploring tools for efficient feedback collection.
• Hands-on Activity:  Conducting customer testing with AI tools and iterating prototypes.

Afternoon Session (1:30 PM – 5:00 PM)

• HCD in Action:  Case studies and real-world examples of successful HCD implementation.
• Integrating HCD into Your Work:  Actionable strategies and tips for applying HCD principles to your role.
• Q&A and Wrap-Up:  Addressing questions and solidifying your HCD knowledge.
• Mindfulness Practice:  Integrating mindfulness techniques for enhanced focus and creativity.