Description
What’s this course about?
- Get a practical and hands-on understanding of human-centred design
- Learn how to apply HCD principles to your work, and
- Utilise AI tools to enhance your design process.
Who’s this for?
Marketers, Product Managers, People & Culture, Business Analysts, anyone seeking to apply UX principles to your work.
Course Description
This two-day workshop introduces the core principles of human-centred design, giving non-designers the essential high-level tools and techniques to apply HCD thinking and tools to your roles. Learn to:
- Empathise with customers and understand their needs.
- Define problem statements and frame design challenges.
- Generate creative solutions and prototype ideas.
- Test and iterate designs based on user feedback.
- Leverage AI tools for rapid prototyping and user testing.
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